The Mitel 6869 SIP phone is designed for power users who demand a lot from their phones. Supporting
today’s high speed networks through dual Gigabit Ethernet ports, the 6869 offers a large 4.3” color backlit
LCD display, 12 programmable soft keys, five programmable context-sensitive system keys, and native
DHSG/EHS headset support. Providing remarkable HD wideband audio, an enhanced speakerphone,
and advanced audio processing, the Mitel 6869 SIP Phone delivers rich and crystal clear handsfree
conversations. When equipped with an optional detachable keyboard and up to three expansion
modules, the 6869 becomes a robust, productivity-enhancing desktop communication tool. With its
fully customizable hard key layout, XML capabilities and a PoE class 3 rating, the 6869 is one of the most
advanced SIP desktop phones available on the market today.
Key Features and Benefits
REMARKABLE AUDIO
All Mitel 6800 series SIP phones feature Mitel Hi-Q audio
technology to deliver enhanced performance and voice
clarity. Integrating HD wideband audio codecs, advanced
audio processing, and hardware components that support
a true wideband frequency range, the 6869 offers a
superior voice experience on each audio path – handset,
speakerphone or headset port – making conversations
crystal clear and more life-like.
HIGH RESOLUTION COLOR DISPLAY
The Mitel 6869 SIP Phone features an exceptionally large
high-resolution backlit LCD display that delivers a rich
visual presentation to maximize productivity. The 4.3”
(480×272 pixel) color display, combined with icon based
navigation menus and an intuitive user interface, makes the
many powerful telephony features of the 6869 instinctively
easy to use.
FLEXIBLE HEADSET OPTIONS
The Mitel 6869 SIP Phone offers USB headset support and
features an innovative headset port that uniquely provides
dual support for DHSG/EHS and modular 4-pin headset
connections. Users with wireless headsets that support
DHSG/EHS can now connect directly to the 6869 using
standard third-party cables.
ENVIRONMENTALLY FRIENDLY
All Mitel 6800 series SIP phones have been designed with
the environment in mind. The Mitel 6869 supports an
optional Efficiency Level “V” compliant power adaptor
if required. With smaller packaging that includes 100%
recycled and biodegradable material, the Mitel 6800 series
is one of the most environmentally friendly family of SIP
phones on the market.
Feature Keys
• 2 dedicated line keys with LEDs
• 12 programmable soft keys with LEDs that can be
customized to access up to a total of 44 functions
• 5 context-sensitive system keys that can
becustomized to access up to a total of 24
functions
• Four-way navigation key with Select/OK button
• Dedicated function keys, including:
• Callers List, Hold, Redial, Goodbye, Info Key,
Options, 2 volume keys, Mute (with LED), and
Speaker/Headset (with LED)
• Optional customizable hard keys for personalized
key configurations
• 5 alternative, key caps including DND, CFD,Voice
Mail, L3, L4
• Built in USB 2.0 port
Audio and Codecs
• Mitel Hi-Q Audio Technology
• Hearing aid compatible (HAC) handset
• Full-duplex quality speakerphone
• Codecs: G.711 μ-law / A-law, G.729, G.722,
AMR*,AMR-WB(G.722.2)*, G.726, iLBC, BV16, BV32,
L16
• Echo cancellation
• Comfort noise utilization
• Packet loss concealment
• Voice Quality Metrics, including MOS
• USB, DHSG/EHS, and 4-pin modular headset
support
Display and Indicators
• 4.3” 480×272 pixel color backlit LCD display
• Intuitive graphical user interface and navigation
menus
• Adjustable screen brightness for user comfort in
different lighting environments
• Dedicated LED for call and message waiting
indication
Security
• User and administrator level passwords for login
• Encryption of configuration files
• HTTPS configuration downloaded and
webmanagement
• Phone lock with PIN
• Digest Authentication
• Transport Layer Security (TLS)
• Secure Real-Time Protocol (SRTP)
XML API Capabilities
• Display control based on user actions or events
• Dynamic Phone Configuration
• RTP Streaming Control
• CTI applications
• Extensive XML documentation and sample apps
Localization
• Multilingual support – English, French, Spanish,
Italian, German
• Downloadable language pack support
for customization and additional language
translations
• Country-specific call progress tones and cadences
• Latin1, Latin2 Character sets
Protocol
• IETF SIP (RFC3261) and associated RFCs
• Extensive SIP standards compliance
Power
• PoE Class 3
• Level “V” energy efficiency rated power adapters
available
• 87-00012AAA-A (Europe)
• 87-00013AAA-A (North America)
• D6700-0131-4820 (Universal) Package Content
Networking and Provisioning
• Dual 10/100/1000 Mbps Ethernet ports (LAN/PC)
• Manual or Dynamic Host Configuration Protocol
(DHCP) IP address setup
• Support of multiple DHCP options: 2, 12, 42, 43, 60,
66, 77, 120, 132, 159, 160
• Time and date synchronization using SNTP
• Quality of Service support – IEEE 802.1 p/Q VLAN
and priority tagging, Type of Service (TOS), and
Differentiated Services Code Point
• Integrated HTTP/HTTPS server for
webadministration and maintenance including a
built-introubleshooting section
• Mass deployment via central provisioning of user
configuration files-TFTP, FTP, HTTP, HTTPS
• TR-069 support
• Redundant server support
• DNS-SRV
• Backup proxy/registrar server support
• RTCP support (RFC1889)
• RTP streaming for Paging and Intercom applications
• IEEE 802.1x
• LLDP-MED
Package Content
• Mitel 6869 SIP Phone (80C00003AAA-A)
• Handset and coil cord
• Adjustable 2-angle stand (35° & 60°)
Accessories
• M685 LCD Expansion Module (80C00007AAA-A)
• M680 Paper Expansion Module (80C00010AAA-A)
• K680 QY Keyboard (80C00008AAA-A)
• K680 QZ Keyboard (80C00013AAA-A)
• K680 AY Keyboard (80C00014AAA-A)
• Wall Mount Kit (80C00011AAA-A)
