Give Your Power Users Enhanced Communications Capabilities
The competitively priced, high-performing Avaya IP Phone
J189 features two color display screens, 4 softkeys, 16 Feature
keys, high definition audio quality, integrated Gigabit Ethernet
interface, headset support and up to two J100 Expansion
Modules, and optional Wi-Fi® / Bluetooth®. In addition the
secondary screen also acts as the first expansion module. The
J189 IP Phone leverages your enterprise IP network to deliver
sophisticated voice communications from headquarters, remote
locations, or home offices. Tightly integrated with Avaya Aura®
platform, the Avaya IP Phone J189 optimizes communications
through a flexible architecture that leverages existing
investments and accommodates changing business needs.
Key Features and Benefits
▪ Supports optional J100 Wireless Module for WI-Fi
connectivity and / or Bluetooth® headsets
▪ Delivers high definition audio that can increase
productivity by reducing fatigue and provides easier-to
understand and multi-party calls through the wideband
audio codec in the handset and headset.
▪ 2 color displays available; Larger sized, higher resolution 5”
screen main screen can be used in split screen mode.
▪ Simplifies call control on the display using softkeys for
everyday functions such as transfer, conference and
forwarding; also makes it easy to perform everyday tasks
such as quick access to the corporate directory.
▪ Multiple line phone that provides visual cues that can
speed task management through 10 dual-color Red /
Green LED physical buttons on main screen, and 6 physical
buttons on secondary screen.
▪ Improves flexibility through support of a secondary Gigabit
Ethernet port for a PC.
▪ Enables high-speed call handling through support of up to two
Avaya J100 Expansion Modules. Secondary screen effectively
acts as the first Expansion Module.
▪ The handset has built in volume boost for hearing impaired
to avoid having to purchase a separate amplified headset.
▪ Accommodates advanced unified communications
solutions through Session Initiation Protocol (SIP).
▪ Supports reduced energy consumption and lower costs
through Power-over-Ethernet Class 1 design with “sleep mode”.
Key Features and Benefits
• Delivers high definition audio that can increase productivity by reducing
fatigue and provides easier-to-understand multi-party calls through the
wideband audio codec in the handset and headset.
• Simplifies call control on the display using softkeys for everyday functions
such as transfer, conference and forwarding; also makes it easy to
perform everyday tasks such as quick access to the corporate directory.
• Provides visual cues that can speed task management through 4 dualcolor Red / Green LED buttons.
• Improves flexibility through support of a secondary Gigabit Ethernet port
for a PC.
The Avaya IP Phone
J189 is a multi-line phone ideally
suited for power
users who consider
the phone to be
one of many useful
communication
tools and rely on
common functions
like directory
and speed dial
to enhance
productivity and
collaboration.
Specifications
▪ Display
– Primary (larger) : 5.0” color,
800 x 480 pixel
– Secondary : 2.3” Color, 160 x 240 pixel
▪ 10 physical buttons on main screen,
6 physical buttons on secondary
screen (dual LEDs – red, green)
▪ 4 softkeys
▪ 2 USB ports (1 USB A, 1 USB C)
▪ Wi-Fi & Bluetooth
▪ Hard buttons for phone, end
call, messages, contacts, history,
home, navigation cluster, headset,
speaker, volume, mute
▪ LEDs for speaker, mute, headset,
message, history
▪ All 96 buttons are accessible,
without a physical expansion
module (on main screen, or
secondary screen)
▪ J100 Expansion Modules Support
– Secondary screen is the first
effective Expansion Module
– 2 hardware J100 Expansion
Modules
▪ Wideband audio in handset and
headset
▪ SuperWideBand RJ9 Headset
▪ Full duplex speakerphone
▪ SuperWideBand Full Duplex
Handsfree
▪ Ergonomic hearing aid compatible
handset (FCC 508 compliant)
supports TTD acoustic coupler
▪ Message waiting indicator
▪ Mute indicator with optional
mute alerting
▪ IC call alerting with 360-degree
visibility
▪ Dual-position stand, optional wallmount stand
▪ Supports optional Bluetooth/W-iFi
module
▪ Gigabit Ethernet (10 / 100 / 1000)
line interface
▪ Secondary Gigabit Ethernet
(10/100/1000 Mbps)
▪ PoE Class (IEEE 802.3af) registers as
class 1 device and supports 802.3az
▪ “Energy Star Certified” AC to 5 volt
adapter
The Avaya IP Phone
J189 Leverages
Your Enterprise IP
Network to Deliver
Sophisticated Voice
Communications
from Headquarters,
Remote Locations,
Or Home Offices.
▪ Supports Session Initiation Protocol (SIP) and H.323
▪ Standards-based codec support: G.722, Opus, Add G711, G729AB.
▪ Zero touch deployment via Device Enrollment Services Support
▪ Supports the following languages: Arabic, Brazilian Portuguese, Simplified
Chinese, Dutch, English, Canadian French, Parisian French, German,
Hebrew, Italian, Japanese, Korean, Polish, Latin American Spanish, Castilian
Spanish, Thai, Turkish, and Russian
Software compatibility
▪ Avaya Aura® 7.1.3.3
▪ Avaya IP Office 11.1.1
Highlights
▪ Optional Wireless Deployment
▪ Bluetooth Connectivity
▪ User Interface Personalization
